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FAQ

Things to know

Q. Will I (the customer) have to pay customs?

 

A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

 

Q. If I enter my email address will you sell my information?

 

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

 

Q. Is Checkout on this site safe and secure?

 

A. You can be absolutely sure that all purchases here are safe and secure. 

 

Q. How can I pay?

 

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

 

Q. Who can I contact if I have a problem with my order?

 

A. All inquiries can be forwarded to [ Sopport.girlpassion.com ]

 

Q. Will I receive a confirmation number when I place my order?

 

Yes, all customers will receive an order number after placing their orders.


Please contact us if you don't receive one within 24 hours. 

 

Q. Which currency will I be charged in?

 

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

 

Q. Where is you company located?

 

A. We have an office in the beautiful country: India; Supply warehouses in: USA; High-Quality vendor contacts in: Chin.

 

Q. Is shipping really FREE?

 

Yes, shipping is Free Worldwide on most items. One some items, we have Free Shipping over $75. 

 

Q. Where can I place an order from?

 

You can place an order from any country, we ship Worldwide.

 

Q. How long will it take to receive a tracking number?

 

It will take usually between 2-4 business days.

 

Q. How long will it take for my items to arrive?

 

It will usually take 1-3 weeks for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. If your a US customer some order will arrive anywhere between 4-9 days.

 

Q. Where do you ship from?

 

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specializes in different areas of manufacturing so that you an get the best out of your purchase.

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